Privacy Commitment
Symoto AI (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including the Smart Google Sheet + WhatsApp automation system.
1. Information We Collect
We collect only the data necessary to deliver and improve our services. This includes:
- Business details (company name, industry, operations data)
- Contact information (email, phone number, WhatsApp ID)
- User credentials for system access
- Data entered into Google Sheets or automation workflows
- System usage logs for analytics and performance tracking
2. How We Use Your Data
Your data is used strictly for operational and analytical purposes, including:
- Providing automation, reporting, and dashboard services
- Improving product features and performance
- Sending alerts, notifications, and service updates
- Offering customer support and troubleshooting
- Complying with legal obligations if required
3. Data Security
We prioritize data security at every level:
- All data is stored securely using encrypted Google Cloud systems
- WhatsApp automation follows official WhatsApp Business API standards
- Only authorized personnel can access your system
- Regular audits and backups to ensure business continuity
4. Data Sharing
We do not sell, trade, or rent your personal or business data to anyone. Data may be shared only with trusted service providers for technical integrations (like Google or WhatsApp), under strict confidentiality.
5. Data Ownership
You always retain full ownership of your business data. Symoto acts solely as a technology provider and does not claim rights to your production, sales, or customer data stored in the system.
6. Cookies & Tracking
Our website uses cookies to improve user experience and website performance analytics. You can disable cookies through your browser settings, though some features may not function properly without them.
7. Third-Party Integrations
Symoto integrates with platforms like Google Sheets, WhatsApp, and other APIs for seamless automation. Please review their respective privacy policies to understand how they handle your data.
8. Data Retention
We retain business data only as long as necessary to provide services or meet legal requirements. Once you discontinue the service, your data can be deleted permanently upon request.
9. Updates to This Policy
We may occasionally update this policy to reflect new features or compliance changes. Any updates will be posted here with a revised “07/08/2025” date.
10. Contact Us
For any privacy-related questions, requests, or concerns, contact us at:
- Email: info@symoto.in
- Phone: +91 92115 03745
- Address: PLOT NO. 5B, SECTOR - 15A, Faridabad, Haryana, India
Last Updated: November 2025